I wonder ...
... with the prevalence that tech support troubleshooters nowadays suggest that you just fix things with what a company with whom I interact at work refers to as a "power cycle" (action steps for which are: locate the power source, unplug the power source, count to ten and then plug the power source back in whilst exclaiming "voila"), maybe the TMI folks should have tried that back in 1979 -- or does that solution NOT work for something as complicated as nuclear meltdown ('cause it sure seems to work everywhere else) ...
IT's ENDORSED BY THE GEEKS!:
http://www.geeksquad.com/intelligence/blog/diy-wireless-network-troubleshooting-101/
IT's ENDORSED BY TECH SUPPORT PENGUINS!:
http://www.zazzle.com/tech_support_penguin_ten_t_shirts-235184136479989629
I GUESS I GOT DOSED WHEN I WAS 7 YEARS OLD!:
http://www.washingtonpost.com/wp-srv/national/longterm/tmi/tmi.htm
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